NTRsupport Pro 1.0

Built to decrease travel costs and increase support efficiency, NTRsupport Pro is a remote support solution for IT Professionals and SMBs: powerful, portable, and easy to use.

Remote Control
Take complete control of a customer's desktop to diagnose a problem, implement a fix or demonstrate a solution. Only an Internet connection is required

Session Assignment and Scheduling
Integrate your support operation into your overall agenda. The sessions you assign go directly into your NTRsupport Pro calendar and can be imported to your Outlook agenda in one click via iCal files.

Portablilty
NTRsupport Pro packs all you need for effective remote support into a small, self-contained widget.

StayConnected
Temporary installation of dynamic client software on the customer's PC lets you keep working even when the customer is not present, eliminating downtime and creating flexibility at both ends of the support exchange.

Remote Diagnostics
Gather and save or export details about the operating system, service packs, IP configuration, memory, and much more - without customer assistance.

Reboot/Reconnect in safe mode
Install applications, upgrades, or patches on unattended computers or guide non-technical users through product installations or upgrades without exiting the support session or requiring user intervention.

File Transfer and Remote Printing
Easy drag and drop file transfer lets you apply patches, send URLs and updates, or receive log files with customer-approval. Print remote documents locally without having to configure printers.

Zero Footprint
Any record of the support exchange disappears from the customer computer immediately after the session ends, making your support as non-invasive as it is immediate.

Multi-session Capability
Support or train up to 8 customers through simultaneous sessions in which all remote support to PC capabilities are available.

Keywords: Remote Control, Remote Support, Remote Administration, Computer Management, Remote Customer Care

Click to enlarge

Author:

Net Transmit & Receive, S.L.     Other programs by Net Transmit & Receive, S.L.

Downloads:

29

Size:

395K

Cost:

$59.00 US

Users Rating:

    Reviews (0)     Write review

Feedback:

Report broken download     Report spyware [?]

License:

Demo [?]

Operating Systems:

Release Status:

new (2009-05-01)

Recent Changes:

Remote Support Solution

Supported Languages:

English, French, German, Italian, Spanish

Additional Requirements:

Run on supported Operating Systems

RemoteNet
An automation control program that lets you work on another computer remotely.

Web Page Remote
Internet desktop remote server, remotely control a PC from a web browser.

RemoteNet - Professional
An automation control program that lets you work on another computer remotely.

nnCron
Scheduler, reminder and automation manager with powerful scripting language

Desktop Orbiter
Centralized desktop security and management

SkyFex Remote Desktop
SkyFex - free web based remote desktop service. Works through proxies and NAT.

Anyplace Control
Easy-to-use PC remote control software for individuals and businesses.

Bosco
Bosco : Remote control software

RollBack Rx - Standard
RollBack Rx - Roll Back Minutes, Hours, Days even Months. Easily Roll Back PC's

Radmin Remote Control
Remote Administration Tool for Secure Remote Network Management from Anywhere

Classroom Spy Professional
Remote Power Manager
Super Network Tunnel
Super Network Tunnel Portable Version
EMCO WakeOnLan Free
EMCO WakeOnLan Professional
Net Monitor for Employees
Prof Shutdown
Remote Shutdown Enterprise
ADUC ScanAdmin

Classroom Spy Professional (404 dl.)
Remote Desktop Manager (373 dl.)
Remote Administrator Control Client (318 dl.)
EMCO Remote Desktop Enterprise (314 dl.)
BlindScanner Standard (307 dl.)
Hidden Administrator (304 dl.)
Instant Housecall (300 dl.)
EasyRemoteSupport (252 dl.)
Atelier Web Remote Commander (242 dl.)
SRedirect (241 dl.)